Resume
Work
Experience
2022 - 2024
Senior Experience Designer | Online Computer Library Center (OCLC)
Championed user-centered design, consistently delivering accessible and intuitive interfaces that met or exceeded accessibility standards. Led collaborative design sprints, facilitating communication and alignment across product, engineering, and UX teams to create seamless user experiences. My user research uncovered pain points and opportunities, leading to the redesign of key user flows and a more cohesive product experience. Contributed to the evolution of enterprise design systems, creating reusable components and patterns that improve design efficiency and consistency.
2018 - 2022
Senior User Experience Designer | OCLC
Communicated design solutions to all stakeholders, ensuring clarity and understanding. Collaborated cross-functionally to design and deliver user-centered interfaces, encompassing all stages from user research (including contextual inquiry, design thinking, personas, and usability testing) to wireframing, prototyping, and creating detailed specifications. Focused on defining and addressing user needs to create impactful and valuable experiences.
2012 - 2018
User Experience Designer | OCLC
Partnered with UX research teams to integrate usability testing throughout the product lifecycle. Led user research initiatives to deeply understand user goals and directly inform the development of resource sharing workflows. Additionally, I developed the responsive design wireframes and prototypes for CONTENTdm.
Education
Kent State University | Master’s Degree
Master of Science: User Experience Design
Master of Library and Information Science
Fort Lewis College | Bachelor's Degree
Bachelor of Arts: English
Skills
& Expertise
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Figma
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Miro
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Accessibility
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Prototyping
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Agile/Sprint Experience
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Enterprise Design
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Human-Centered Design
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Design Strategy
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User Research
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Stakeholder Management
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Communication​